I thought that I had better put a quick update here on the medical/eyedrop situation.

First of all, thank you for all the concerned and kind comments. We find it all a bit overwhelming sometimes when we vent our spleen publicly and then get so many lovely comments.

And I am sorry to hear that so many of you have also had to fight for what is/should be ours by Right.

Yesterday we picked up the last stray bottle of eyedrops – and a Complaints Form. This mornings’ task to fill it in take a copy of it and then deliver it to the GP Surgery.

I do not want platitudes and apologies, I want to be able to access the NHS System without having to fight every inch of the way.

Covid has underlined the many problems facing us and the NHS and I understand that the system is struggling with this new World just as much as we are but we all need to work on sorting it.

Halfway through my Other Half’s treatment when the Specialist were rushing around trying to organise an emergency operation for him, and succeeding, operating theatre, surgeon and team all in place for later that day – they came to us and said “We are sorry we forgot about Covid! We are only Eye Specialists and you will have to have a Covid Test and wait 72 hours”

And we did and did not blame them for their lapse but we need this to work both ways. On the door of our GP Surgery are many notices, the one that stands out goes along these lines, the gist of it because I can’t remember it exactly ‘Please treat our Staff politely and with respect they are doing their best in these strange circumstances’. And I desperately want to say and haven’t yet, is there a corresponding notice on their side of the door saying ‘Please treat the Patients politely and with respect they are doing their best in these strange circumstances’.